Amazon lets millions worldwide users access 1000+ products by signing in to their account with the password. But, what if you forgot the password and can’t log in to your account? Resetting the current Amazon password will solve the problem.
It is important to mention that finding products on Amazon is easy, but recovering the password might be difficult. You can either use the forgotten password feature or change the current password with a new one. Buyers and sellers can access the Amazon app or website to recover and reset the forgotten password.
Don’t create a new Amazon profile if you have forgotten the password. You can re-access your account by generating a new password. A phone number is not always required to recover the Amazon password. Amazon buyers and sellers can change the account passcode without providing their contact number and address.
Let’s learn the easy ways to recover and reset the Amazon password:
How to Recover the Amazon Password with the Forgot Password Feature?
Many Amazon users encounter password problems when signing in to their accounts. If you can’t access your Amazon account even after entering the correct password, use the Forgot Password feature. However, this password recovery method requires your email and phone number.
Here are the step-by-step instructions on how to recover the Amazon password with the Forgot Password feature:
1. Access the Amazon site
Open a reliable web browser from your mobile device and go to the address bar. Write “Amazon.com” and press the Enter button to open the Amazon website. Locate the Account & Lists option and select “Sign In”.
2. Use the Forgot Password Feature
Tap on the “Need Help?” option when Amazon’s sign-in page opens. You will see two options – Forgot Password and Other issues with Sign-in. Select the “Forgot Password” feature from the drop-down menu to open the Password Assistance page.
3. Enter your Email Address or Phone Number
Do you remember the phone number or email address associated with the Amazon account? Enter the email details or contact number in the Password Assistance page to restore the forgotten password.
4. Check the One-Time Password
Amazon will send you a one-time password on the given mobile number or email address. Check the message or email, enter the OTP on the Verification page, and select “Continue”.
5. Answer the Security Questions
Amazon will provide you with security questions that you must answer to prove your identity. If you fail to answer these questions correctly, Amazon will think a hacker is trying to access your account by changing the password.
6. Generate a New Password
You can now create a new password on your Amazon account. Re-enter the new Amazon password in the next box and select “Save changes and Sign-In”. Avoid using easy-to-decode passwords like “abcde” or “54321”.
Combine letters and numbers with special characters like “*#(“ to make it hard to assume for online predators. The new Amazon password must have at least 8 characters. Don’t use your name, phone number, or Wi-Fi name as your password, and they can be easily obtained.
7. Log in to Your Account with the New Password
Close the Amazon website from your computer or laptop. Reopen it after a few seconds and locate the Login with Amazon button. Tap on this option and enter your username and the new password. Click “Login” and buy the required products without password problems.
How to Recover Your Amazon Account Password from the Amazon App?
Use the Amazon app if you can’t recover the account password from their website. Amazon’s mobile app is compatible with iOS and Android devices. Thus, download and install this shopping app on your smartphone to recover the forgotten password.
Access the Google Play Store to install the Amazon app if you have an Android phone. iPhone users must open the App Store to install Amazon’s mobile app. Open the Amazon shopping app once the installation process is complete.
Tap on your Profile icon next to the Amazon app’s Home icon. Navigate to “Your Account”, go to “Account Setting” and select “Login and Security”. Amazon will send an approval request to the registered phone number or email address.
Access your email account and approve the Amazon account request. After approval, a new page will open to change your password, two-step verification, and name. Head towards “Password” and select the “Edit” option to update the current password.
Write your current password and write the new Amazon account password in the next box. Select “Save Changes” after resetting the password and tap on “Done” when the pop-up message appears to complete the process.
How to Reset Your Amazon Account Password from Your Computer?
Access the Amazon website from your computer and log in to your account. Go to the site’s toolbar and select “Account and Lists”. Click the Account option from the pop-up menu, and choose “Login & Security” from the next webpage.
Enter your phone number and email address when creating the Amazon account. Tap on “Continue” and enter your Amazon account’s existing password. Press the Enter button or choose “Sign In” to open the Password reset page.
Go to the Password section and click on the Edit option. Enter your current Amazon account password and then write the new one. Re-enter your Amazon account password to confirm and select “Save Changes”. After resetting the password, check if you can log in to your Amazon account.
How to Reset Your Amazon Password without Providing your Email Address or Contact Number?
Access the Amazon site from an updated web browser. Go to “Account and Lists” and select the “Sign in” button. Choose “Need Help” when the Sign In page opens. Tap on “Forgot your password” and provide the required account-related details to retrieve the Amazon password.
Choose the Customer Support option and follow the on-screen instructions. The Amazon site will give you a list of options to choose from. Select the first issue, which states “My password isn’t working” from the menu. Amazon will then provide you with the numbers to contact their customer service representatives.
If you live in the United States or Canada, use the 1-800-388-55112 number to contact the Amazon customer agents. International users must dial “1-206-577-1364” to contact the Amazon customer support team.
What Does the Amazon Customer Service Executives Ask?
Amazon’s customer service agents generally ask a few questions upon contacting them. They will ask you the reason for resetting your account password. Tell them the exact reason to change the password. Answer their questions correctly to reset your Amazon account password.
They might cancel your password reset process if you give them incorrect or invalid answers. The Amazon customer service team asks these questions to verify your identity. Service agents will change your password if you prove you’re the account owner.
How to Avoid Losing Your Amazon Account Password?
Remembering the passwords can be challenging if you use too many shopping apps. Thus, we recommend saving the password in your phone’s Notes app or PC’s Notepad to avoid losing it in the future.
Open the Notes or Notepad app and write the shopping app name and the login credentials. For instance, you must write Amazon in the app and write the registered email address, phone number, password, and username next to it. Saving the password in these apps will remove the hassle of resetting or recovering it frequently.