Lucrative flight and hotel deals on Agoda advertisements might have caught your attention. If you like to travel, you might have gone through them and thought: Is Agoda legit? Of course, you don’t want to gamble your hard-earned money on some kind of scam.
Hence, you should check out Agoda reviews flights and hotels before you trust this website’s features and facilities. This guide will help you understand whether Agoda is a trusted site. Let’s get started.
Is Agoda Legit?
Owned by Booking Holdings, Agoda is 100% a legit site. After all, Booking Holdings is one of the world-renowned online travel services providers. Is Agoda safe for hotel booking? This might pop up in your head when you see exclusively cheap deals on Agoda.
However, Agoda is a safe site to proceed with your flight or hotel booking. On a contrary note, many travellers have complained about complications when they wish to cancel their booking, get a refund, or make changes to an existing itinerary. Why does it happen with Agoda?
Originally, Agoda was a middleman between hotels or flights and you. So, Agoda is different from the hotel or airline authority. Instead, it just connects you to the hotel and airline authorities. Additionally, it introduces you to exciting offers for overseas flights, hotels, and much more.
On the other hand, you have to pay the booking amount through Agoda. Therefore, you are in direct touch with Agoda rather than the airline or hotel. Thus, the hotel or airline isn’t liable to help you. However, you can request Agoda to initiate a link between you and the airline or hotel if you require important information or updates.
That’s why you will definitely connect with Agoda if you have to get refunds, conduct a cancellation, or make any changes to your travel arrangements. And, this third-party engagement can result in conflicts with the airline or hotel. Otherwise, Agoda is an entirely legitimate travel company.
Reasons Why Agoda is a Legitimate Company
Why is Agoda so cheap? Most travellers have the same question in their minds. Such cheap rates compel them to consider whether Agoda is reliable and genuine. Since Booking Holdings has a strong partnership with hotels and airlines worldwide, Agoda can serve cheaper rates to its customers.
After all, Agoda brings lots of business to its in-partnership airlines and hotels. That’s how it can arrange tempting discounts on both airline and hotel bookings. Let’s find out why Agoda can be trusted as a legitimate company.
A Subsidiary of World-Famous Booking.com’s Parent Company
Booking Holdings acquired Agoda in 2007. Booking Holdings is known for its accountability and transparency in the industry. So, you can trust Agoda for its established legitimacy in the accommodation and travel industry.
Agoda has its headquarters in Singapore but has spread the business across over 32 countries. So, the global presence of this site makes it more reliable. Agoda has established regional offices in countries such as Hungary, Spain, Thailand, Sydney, India, South Korea, Malaysia, Japan, the United Kingdom, and more.
On the other hand, Agoda uses 39 languages to communicate with local travellers through its mobile application and website. Therefore, more travellers across the globe can connect with Agoda.
Plenty of Properties
Is Agoda safe for hotel booking? Till now, Agoda has partnered with more than 2 million holiday homes and hotels. For example, you will get over 11,000 property options alone in Bangkok through Agoda.
So, you will get a wide range of diversity regarding hotel booking through Agoda. Indeed, Agoda collaborates with major hotel chains like Marriott, Hilton, and more. This extends the credibility of Agoda.
Agoda is a global partner with multiple businesses and travel service providers. Thus, it can make your journey more enhanced and amicable. Apart from collaborating with hotels, Agoda has partnered with the following industries:
- Payment platforms such as Visa
- Airlines like Air Asia
- e-Commerce sites like Shopee
- Fintech companies such as Airwallex
So, Agoda has improved its reach and provides more convenience and flexibility to customers.
Is Agoda safe in terms of protecting your data? Agoda maintains a strict security protocol to execute booking procedures. In addition, Agoa prioritises its data storage practices through data encryption. Agoda’s specialised data security professionals implement robust security measures to safeguard your data against breaches and other threats.
Agoda Customer Reviews
Customer reviews can tell a lot about a product or service. So far, Agoda has received over 35 million reviews from registered customers globally. Verified Agoda reviews for hotels have proven that it’s a legitimate site. Let’s go through a few reviews about Agoda and its services:
Bless Ignacio highly recommended Agoda. The customer booked a one-night staycation through Agoda and made some mistakes. However, she contacted the customer support team of Agoda, and the representative solved the matter within 48 hours. Overall, she confirmed that Agoda provided her with a comfortable experience with the staycation.
Ben Nguyen booked Muong Thanh Hotel through Agoda for his Vietnam trip. He experienced no issue with the overall hotel booking. Additionally, he appreciates the online booking process and transparency.
Christian Masek admired how cheap hotels are to book via Agoda. He found cheaper deals on Agoda compared to other travel websites. He tanked Agoda for such a clean and smooth booking experience.
Pros and Cons of Agoda
Before you book through Agoda for your next holiday’s airline or hotel booking, you should check out Agoda’s pros and cons. Here are some of the perks of booking your staycation or flight via Agoda:
- Agoda is a reliable and reputed name in the travel industry. So, you can be sure about your hotel and flight bookings.
- In addition, Agoda offers a vast array of holiday homes and hotels worldwide. So, you have a wide selection of properties to choose from.
- Agoda also conducts a secure payment process and encryption protocols to keep your details confidential and safe. Your financial information stays secure with Agoda.
- Lots of 5-star reviews from previous customers support Agoda. So, you can make an informed decision while trusting Agoda.
However, there are a few conflicts too regarding Agoda’s booking services. Hence, check out the drawbacks of Agoda before booking hotels and flights:
- Reportedly, hotels have cancelled reservations for those who paid the least through Agoda. So, there can be reservation confirmation discrepancies with Agoda.
- You might need help with cancellations and refunds through Agoda. Hence, book through Agoda if there is no chance of cancellation.
- Agoda has hardly any control over the hotels’ standards.
Is Agoda legit? Yes, Agoda is a legitimate site, and it’s proven. However, keep in mind that it’s a middleman site only. The hotel you view on the site might be different from the pictures portrayed. Additionally, you might encounter cancellation or refund problems with flights and hotels through Agoda. So, go through all the terms and conditions before booking a hotel via Agoda to be safe.