Capital One sends new credit card offers and unsolicited financial services to their customers through the mail. Many people need help to remove all the mail they receive from the bank. Hence, they start looking for a way to stop Capital One from delivering these emails.
Sometimes, this financial institution sends mail regarding fraud alerts on the customer’s account. However, most of their mail concerns their loans, credit cards and banking services. These product advertisements or marketing materials can clutter your mailbox. So, you must know how to stop getting Capital One offers in your mail.
It is important to mention that Capital One credit cardholders can stop receiving these offers or other spam emails in different ways. The best option is to call the bank’s opt-out number if you don’t want the offers. Additionally, you must notify the credit bureaus to stop getting unwanted mail from Capital One.
We have mentioned all the possible ways to stop getting Capital One credit card offers in the mail:
How to Stop Receiving Capital One Credit Card Offers in the Mail?
Nobody wants junk mail in their mailbox, especially credit card offers from a bank. Fortunately, you can easily opt out of credit card offers by taking the necessary steps. Only keep the business or client emails in the mailbox and remove the unwanted Capital One credit card offers by following these easy ways:
1. Access the DMA’s Mail Preference Service
DMA is a one-stop destination for the worldwide marketers. It provides a Mail Preference service to the users. The company charges only $1 for including the Capital One customers’ names in the “do not mail” list.
You will notice a significant drop in the credit card offers you receive from Capital One after using this DMA service. Moreover, the bank will stop sending you junk mail.
However, you must update the Direct Marketing Association’s mailing preference online after every 3 years. Failing to update the mailing preference can cause many problems like Capital One might start sending card offers in the mail.
2. Contact Federal Trade Commission
It is another way by which you can stop Capital One from sending credit card offers in the mail. Complain to the bank if you are annoyed with their junk mail. Remember that many companies stop sending emails after 3 months if any customer doesn’t respond to them.
So, you must wait a few months before contacting the Federal Trade Commission. How can you complain about Capital One’s credit card offers to the FTC? You can call their customer service number – 1-877-382-4357.
Contact the Federal Trade Commission at 1-877-FTC-HELP if the previous number remains busy for a longer time. Additionally, you can email FTC and state why you don’t want to receive the Capital One card offers.
3. Write a Letter to the Credit Bureaus
Write a letter to the credit bureaus if Capital One continues sending card offers in the mail. However, you must first look for a reliable consumer credit reporting agency. Do you live in the United States? Consider sending a letter to reputed credit bruins like Equifax Inc. or TransUnion.
Capital One customers must say they don’t want to receive card offers in their mail. The Federal Trade Commission recommends adding your current mailing address, full name, birth date and social security number in the letter.
Did you change the mailing address or moved to a new house within the last 5-6 months? Then, you must also add the previous mailing address in the letter. Additionally, keeping at least 2 copies of the letter will be a great idea. It will help you to have a record of the date when you sent the letter to credit bureaus.
4. Utilise the Federal Trade Commission’s CAN-SPAM Act
You must have heard about the Federal Trade Commission’s CAN-SPAM Act, right? It imposes limitations on companies to send unwanted commercial electronic mail messages on recipients’ devices. Capital One will give an opt-out offer if they send a mail to the FTC addressing your problem.
So, what are CAN-SPAM email requirements? FTC suggests that companies avoid using a misleading header in the mail. They must enter the correct email address in the “To” and “From” sections. The company’s email subject line must match the content; otherwise, FTC rejects the opt-out request.
Financial institutions like Capital One must mention the reason for sending the mail to the Federal Trade Commission. Companies must add a valid postal address so recipients can find them easily.
If FTC accepts their request, Capital One will send you an unsubscribe link to opt out of future credit card offers or promotional emails. However, it might take at least 6-8 weeks to remove your name from Capital One’s mailing list. You will receive some financial product offer emails during this time, but the volume will decrease.
5. Get Help from a Non-Profit Service
You will find several non-profit services that remove customers’ names from credit card companies like Capital One. They charge a minimal fee to get this work done.
Now, the question is – Which non-profit services will help you to get your name off the mailing list? Check the legitimacy of the company’s legitimacy that offers the service.
Capital One customers must use reliable websites like 41Pounds.org to stop receiving card offers in the mail. This site claims to reduce 80%-95% of unwanted credit card issuers’ mail. Users must pay $41 for five years to avoid receiving junk mail from Capital One.
Additionally, you can access the Private Citizen website, it is easy to use and reliable. It offers similar services to 41Pounds.org. The best part about this site is its low annual fee. You can remove your name from Capital One’s mailing list by paying only $10 annually.
6. Look for the Opt-Out Number
Credit report companies use a toll-free opt-out number, which Capital One customers can use to stop receiving credit offers. Alternatively, you can visit optoutprescreen.com from a reliable web browser to opt out of future emails from the company.
This is a Federal Trade Commission-approved site so that you can use it without any security concerns. Decide how long you will stop Capital One from sending credit card offers. You will get different opt-out choices on-site. Customers can choose to opt out of receiving offers for 5 years.
Do you want to receive credit card offers or any promotional emails forever? You must fill out a form and print it from your Wi-Fi-enabled device. Ensure to provide the required information and sign it digitally. FTC makes your 5-year opt-out request permanent once they receive the form online.
The Federal Trade Commission will process your opt-out request within 5-6 business days. Contact their customer service representatives if FTC takes more time to suspend all the credit card offers from Capital One.
Should You Contact Capital One?
Contacting Capital One should be your last option. You must always contact DMA or FTC to stop receiving junk mail from the credit card company. Consider contacting the Capital One customer service team if you receive offers even after this. Request them that you don’t want their credit card offers or promotional emails.