Why The LMS User Experience (UX) Matters In The Workplace
Now you’ve decided that a Learning Management System (LMS) is important for your organisation, choosing the best fit involves a number of considerations. Budget is one, this will be governed by expectations that have been set around what you and your business needs from an LMS. Support services, automation and reporting capabilities will also weigh heavily on the decision. Yet one of the most important factors, one that is often overlooked, is User Experience, or UX. If a UX is engaging, compelling and consistent, it stands to reason that students and administrators alike will get more from your learning management system Australia. They’re motivated to use the system which goes on to benefit every endpoint, and with that, your bottom line.
What Is UX?
This is how students (at the front end) and administrators (at the back end) relate to an LMS. There are many aspects that can be measured, but they all come down to the ease with which a user can manage the system and derive the most from its tools. Good UX design eliminates roadblocks in that journey by creating a good looking interface that’s easy to use, one that leads to an enjoyable, effective experience.
Why does it matter to students?
A high engagement rate is a measure of how successful the implementation of an LMS has been; so the more students who find it engaging, the better. The point at which students interact with the course is driven by UX design; the more attractive it is, the more likely they’ll complete their courses. Appealing icons, navigation tiles, search bars and buttons, as well as a compelling ‘look and feel’ guides students to the activity and learning goals you want them to conclude. In turn, this leads to improved skills development and employee satisfaction.
Why does it matter to the eLearning Team?
For organisations small or large (especially large), administering an LMS can be challenging. That’s where a well designed UX interface is important to the team who will be managing your learning system. Great functionality that’s both intuitive and simple to navigate frees up time for you and your team. Cost-savings are an obvious benefit of reduced administration, but that free time also affords your team the opportunity to implement more complex courses, generate higher usage and satisfaction rates which in turn, helps increase earnings.
What does this mean for the organisation?
Improved return on investment. If good UX means students are developing skills quickly and effectively while staff are administering the system quickly and easily, it is an immediate benefit to your organisation’s bottom line. The investment you make in a good LMS, with good UX, is rewarded with improved ROI.
How To Find The Best UX?
Take one for a test drive. There are many learning management systems Australia, each pitched at the specific needs of an organisation, so you need to find the one that meets your needs. Most vendors offer free demos and trials that let you try before you buy. An LMS with optimal UX is one that is intuitive, easy to manage, feature-rich and above all, inviting.