TD Bank offers a free Visa Debit Card: One card with every checking account to make online or in-store purchases. This debit card can also be used to pay monthly bills via the bank’s mobile app. Millions of people use TD Bank debit cards for secure, fast and easy payments.
But what if you lost or accidentally damaged your TD Bank debit card? You must request a TD Bank debit card replacement immediately. This American national bank reviews the replacement debit card applications thoroughly before approval.
However, you must activate the new replacement debit card after receiving it from TD Bank. Making online or offline payments won’t be possible with an inactive debit card. So, contact the bank’s customer service representatives to activate a replacement debit card at the earliest possible.
Let’s find out how long it takes TD Bank to deliver the replacement debit card:
When Will You Receive the TD Bank Replacement Debit Card?
TD Bank processes the request for the replacement debit cards quickly. There is no need to pay any additional fee to get a new card. You only need to order the TD Bank replacement card from your phone.
Alternatively, customers can visit the nearest TD Bank branch for a replacement debit card. This national bank takes 7-10 business days to deliver the debit card you issued online or from the bank branch. However, if you provide an incorrect address, your debit card might take 2 weeks.
How Can You Order a New Replacement Debit Card from TD Bank?
The debit card might have fallen from your wallet or pocket. However, there is nothing to fret over because you can immediately block it and order a new one. TD Bank customers can request a replacement debit card in two ways – by phone and in person.
Here are the step-by-step instructions on how to get a new replacement debit card from TD Bank:
1. Order the Debit Card from Your Phone
Don’t have a TD Bank branch near your location? Consider ordering a new replacement debit card from your smartphone. Dial the bank’s customer service number, and you will be given different options.
When prompted, choose “Talk to customer support agent” from the options list. TD Bank will then connect you with customer service representatives best suited to your needs. Tell the customer support agents that you want to order a new replacement debit card.
TD Bank’s customer agents will ask questions to confirm your identity before accepting the order. They won’t approve the request if you fail to prove that you have a TD Bank checking account. The customer service team might also ask you to share personal details like your address or name.
The customer service representatives will initiate the TD Bank replacement debit card process. Don’t cut the call; otherwise, they won’t be able to confirm your new card order. Stay on the line and cooperate with the agents until they complete the process.
2. Order the Debit Card from a Bank Branch
This new replacement debit card order option is suitable for those with a TD Bank branch within 3-4 miles of their house. Visit the bank branch and carry government-issued documents or identification proofs.
Talk to the bank authorities about the TD debit card replacement. Additionally, you must state why you want to issue a new card. TD Bank offers customers an instant-issue debit card option. Use it to get your new replacement card on the same day of ordering.
Does TD Bank Offer Curbside Pickup for the New Replacement Cards?
TD Bank introduced curbside debit card delivery on December 21, 2021. It allows the customers to receive their new replacement cards faster than the traditional method. Based on this curbside pickup facility, an individual can order a debit card online and receive it within 1-2 business days.
Here is how you can pick up the TD Bank debit card:
1. Choose a Curbside Delivery Point
Not all TD Bank branches offer a curbside pickup facility. Thus, you must first know in which branch this debit card delivery option is available. Open a web browser, write “TD bank store locator” in the navigation panel, and click the search button.
Tap on TD Bank’s Find a Store link and enter your street name, city or ZIP code when the page opens. You will get a list of the TD Bank branches that offer “Curbside Delivery”. Select the nearest bank branch to pick up the new TD Bank debit card.
2. Wait for the Phone Call
TD Bank calls the customers who have applied for or ordered a new debit card. They usually call within a few hours of issuing a replacement card. So, you must wait for their phone call and then tell them your convenient curbside pickup location.
Quick Steps to Activate TD Bank Replacement Debit Cards:
You don’t have to visit a bank branch to activate the new debit card. It can be easily done from your TD Bank online banking account. Thus, login to the banking account with the correct credentials. Did you forget the username or password? Click on the “forgot username and/or password” option from the My TD page.
Head to the Account Services section after generating a new password and username. Locate “Card & Account Settings” and click on the link under this option. Enter your TD Bank debit card social security number’s last 4 digits.
Write the CVV and the expiry date in the following blank field. You must create a hard-to-decode security PIN for the TD Bank debit card. Avoid using security PIns like “1234” or “4321”; online predators can easily assume them.
Click the “Finish” button, and TD Bank will activate your new debit card within 2-3 minutes. Open any online shipping store and try to pay for a product using a debit card. If the merchant accepts the payment, you have successfully activated the debit card. Contact the TD Bank authorities if you receive a “transaction failed” message.
Can You Lock Your TD Bank Debit Cards?
Request TD Bank to lock your debit card if you have lost it to prevent unauthorised users from accessing it. So, you must report the loss or theft to the bank authorities immediately to protect it from fraudsters.
There are two ways to block the lost debit card – from the TD Bank mobile app and online portal. Here are the easy steps to block the debit card in these 2 methods:
1. From the Mobile App
Install the TD Bank mobile app on your Android or Apple phone. Log in to your online banking account with the correct username and password. Navigate to “Account” from the home page and tap on “Card & Account Settings”.
Locate the “Lock or Unlock a Card” option and enter your lost TD Bank debit card number. Select the Next button and enter the right account password when prompted. Click “Finish” to lock the TD Bank debit card from the mobile app.
2. From Online Portal
Access reliable web browsers like Chrome or Safari from your computer, laptop or tablet. Open the TD Bank online banking portal and log in to your account. Select “Accounts” from the options list and head to the Account Services section.
Go to the Card & Account Settings option and navigate to “Lock or Unlock a Card”. Write the lost TD Bank debit card number in the blank box and tap on “Next”. Enter your online banking account password and select “Finish” to lock the debit card.
What Happens When You Lock the TD Bank Debit Card?
After locking it from the TD Bank mobile app or online portal, you can’t use the debit card to make online or in-store purchases. Besides, customers can’t use the digital wallet when their debit card is locked. TD Bank ATMs won’t accept the PIN or decline the transactions if you have locked or blocked the debit card.