Reportedly, Windows 11/10 users have been encountering a warning of fatal error while using the Zoom application in the system. The pop-up looks like ‘Fatal Error! Coordinator returned -1’. Mostly, the users come across the error after the Windows OS boots up.
A lot of users have mentioned that the presence of Zoom has particularly led to this error. It can be a bug, file corruption, or malfunctioning components that launches the error at startup.
On the other hand, Zoom’s startup application might be facing a severe problem in the Task Manager. Let’s find out how to terminate the ‘fatal error coordinator returned -1’ issue if you have Zoom installed on your Windows 10 or 11 PC.
Try Windows Store Troubleshooter
This error mostly arrives on Windows 11 or 10 if the Zoom application is installed. Since Zoom is available through the Microsoft Store, you can attempt to eliminate the error with the built-in Windows Store Troubleshooter. The troubleshooter scans the system for errors and automatically fixes them.
Go through the following instructions for successful troubleshooting:
- Bring up Windows Settings with the Windows+I shortcut.
- Choose the System tab from the left navigation panel if it’s a Windows 11 device. If you own a Windows 10 system, click on Update & Security. After that, click Troubleshoot from the left pane.
- Afterwards, you need to choose Other Troubleshooters, followed by Windows Store Apps.
- Select the ‘Run the troubleshooter’ button, and the tool will look for glitches.
- If the troubleshooter finds any fix for the corresponding issue, it will inform you. Simply click the ‘Apply this fix’ option to get the issue resolved.
Now, you can check if it eradicates the fatal error coordinator returned -1 error.
Deactivate launch.bat in Task Manager
As you already know, the startup application of Zoom might be problematic. Zoom’s startup application in Task Manager is known as launch.bat. If you are still experiencing the fatal error, then you can try disabling the launch.bat task in the Task Manager.
Here’s how you can disable launch.bat:
- Look for Task Manager using the search bar on your Windows 11 or 10 system. Type in Task Manager and click on the Open option when the result appears.
- After that, you need to select the Startup tab.
- Next, find the launch.bat file and right-click on that.
- Make sure that you click the Disable option from the pop-up menu.
Now, you need to quit the Task Manager window. This should have resolved the fatal error. Restart your Windows PC to verify if the trick has worked.
Uninstall and Reinstall the Zoom Application
Are you still stuck with the fatal error coordinator returned -1? Then, the issue might have originated from the corrupted files or installation of the Zoom application. Therefore, you might have to uninstall and reinstall Zoom. Users have confirmed that this method has worked wonders for them. So, you can give it a try.
Follow the steps below for a seamless reinstallation of Zoom:
- First, you need to uninstall Zoom. Go to Windows Settings with the Windows+I shortcut. Or else, you can click the Start menu to navigate to Windows Settings.
- Next, select the Apps tab from the left pane if it’s a Windows 11 system. Or else, you can easily click the Apps tab under Settings on a Windows 10 device.
- After that, you need to choose Apps & Features from the right panel of the Windows 11 machine. However, the option named Apps & Features resides on the left panel when it’s a Windows 10 system. Click the option to proceed.
- Now, you must find the Zoom application under the list of installed apps on your system. Once you locate the app, click the three-dotted icon just next to Zoom.
- Select the Uninstall option from the pop-up menu. Now, go through the on-screen instructions to complete the uninstallation.
- Once you uninstall the application, you must install Zoom on your Windows. Go to the official Zoom website or Microsoft Store to install the application.
- Ensure you download and install the latest and most compatible Zoom app for your Windows.
The installation might take time. You should restart your PC after installing the Zoom app. Check if the fatal error coordinator returned -1 appears even after reinstalling the Zoom app.
Remove Latest Installation from Your Windows PC
You might argue that your PC didn’t behave like this after you installed Zoom on it. It’s been a while since you started witnessing the startup error after your Windows boots up. Well, other third-party applications might trigger the same fatal error.
Have you installed any programs or applications recently? If yes, then the error might appear now and then. Zoom might not always be responsible for this. Removing or uninstalling the application might fix the Windows PC.
Here’s how you can remove recent installations from your Windows 11/10 device:
- Go to the Search area and look for the Control Panel. Once it appears in the Search area, simply click the Open option.
- Locate the option that says, ‘Uninstall a Program’. This option resides just under the Programs option.
- After that, you can see all the recently installed programs on your computer. Right-click the program that you wish to uninstall.
- Select Uninstall when the pop-up menu appears. Go through every on-screen instruction to complete the uninstallation.
Thus, you can uninstall programs from your computer. Alternatively, you can navigate to System Settings. Then, navigate to Apps > Apps & Features, and check out which app needs to be uninstalled.
Click the three-dotted icon to that corresponding app and go for the Uninstall option. This should uninstall the application and you can check whether the fatal error appears the next time Windows boots.
Try System Restore
The Windows operating system saves timestamps of different phases of working states through System Restore. Users can roll back to previous snapshots of the working state and recover the functionality. It’s very useful when you can’t figure out the reason for any error. Without investigating much, you can leap to a functional state through System Restore.
Performing a System Restore on your Windows PC can make a real difference. Choose System Restore if you still encounter the fatal error. Here’s how you can perform a System Restore:
- Start with a Run utility with the Windows+R shortcut.
- Type in ‘rstrui’ and press the OK button. This will take you to the System Restore wizard.
- Click the Next option inside the System Restore window.
- After that, you have to check the box next to ‘Show more restore points’.
- Next, choose a restore point when you didn’t face the error.
- Now, you can click the Next button.
System Restore must have started by now. Click the Finish button to confirm your decision, and the computer will start restoring that exact point of working state. Your PC might restart automatically and you will find that the fatal error has been fixed.
Usually, all the above solutions are enough to fix the fatal error coordinator returned -1. You might try uninstalling the Zoom application and check if the error gets resolved. Furthermore, you might require an expert’s help if the issue remains.