Trust Relationship between this Workstation and the Primary Domain Failed

Microsoft helps Windows users manage their client’s servers and devices. You can access the home or office network from Workgroup or Domain Infrastructure. The workgroup is a decentralised network that is reserved for small firms. The Windows 10 users can connect more than 10 devices with this private network. And, it is important to have different user accounts to access the Workgroup’s servers.

But, the domain infrastructure is a centralised network. It helps the clients to connect up to 1000 devices. Purchase at least one server while setting the domain infrastructure for home/office. This server will act as an Active Directory Domain Services or Domain Name Services. You need to connect all the devices in the same network after choosing the ADDS and DNS.

Moreover, domain infrastructure offers a plethora of benefits than the workgroup. It helps the companies to avail different services from one user account. Users can change the account settings without any hassle using domain infrastructure.

But, many encountered issues while logging into the domain. Did you get a “Trust relationship between this workstation and the primary domain failed” message?  Here’s how to fix it:

Causes Behind Trust Relationship between this Workstation and the Primary Domain Failed

There are several reasons behind this domain login error. Along with Windows 7 and 10 users, the Windows XP users have faced this issue. This problem is most likely seen in the Windows server 2003 and server 2016.

Usually, this error occurs while changing the user account details. Don’t configure the Windows server without having prior knowledge. It can cause issues accessing the client devices and servers. This can ultimately lead to severe business and revenue losses.

Besides, this issue can take place for a “password mismatch “ in Active Directory. Every Windows device user’s account has an internal password. If cyberattackers change the password, the domain controller will send this error message.

Avoid keeping computer passwords that will be easy to decode. Instead, combine letters, numbers and characters to generate a secure password. After changing the password, check if this error persists in the Active Directory.

Solutions for Trust Relationship between this Workstation and the Primary Domain Failed Error

Resolving this server error might be difficult for Windows users. First, acknowledge the reason behind this issue to fix it at the earliest possible. It could be because of connecting the device to an incorrect Windows server.

Further, this error can occur for disabling the user account. Even incorrect Active Directory credentials can result in trust failure errors. Whatever the reason is, this issue can be fixed within a minute. Here are a few solutions to eliminate this issue from the Windows servers:

Check the DHCP Settings

Did you change the DHCP server or add a new one? Then, there is a high possibility of getting this Windows server error. Usually, DHCP helps Windows users to avoid issues while assigning IP addresses. It helps small firms to use the internet without any security breaches. However, incorrect DHCP settings can prevent you from accessing the computer domains.

If you fail to add another DHCP server to the current network, a trust failure error can occur.  Thus, you should check the DHCP configuration first to solve this problem. Don’t know how to check DHCP on Windows server 2003 or 2016? First, you need to hold the Windows and R keys together to open the Run dialogue box.

Write “dhcpmgmt.msc” there and press the “Enter” key to get the DHCP management tool. Run this tool to resolve this Windows server error.

Is there any other way to change the DHCP Settings?

But, this tool might not work on the latest Windows devices. In certain instances, open the browser and move to the address bar afterwards. Enter the router’s default IP address and hit the Enter button. When the login page appears, provide the device’s username and password. Then, head to the “Network” tab and locate the “LAN” option. Click on “DHCP” to check its basic settings.

Toggle on the “Enable” option of the “DHCP Server” and check the IP addresses. Additionally, you need to check the default domain name. Don’t change the primary and secondary DNS server address. And, don’t forget to click on “OK” or “Save” after changing the DHCP server details. Now, try to connect the office network with the domain, and it won’t further display this login error.

Add Domain Controller in Credential Manager

Microsoft has included the credential manager software to check the saved network credentials. But, you need to add this Windows application in the domain controller to do that. Or else, it will prevent you from logging into the computer domains.

Don’t know how to add Credential Manager in the Domain Controller? Go to the Windows settings by holding the Windows and I key together. Tap on “Control Panel” from the list of the Microsoft applications. When the window opens, navigate to “User Accounts”, and then select “Credential Management”.

Find the “Windows Credentials” option and opt for “Add a Windows credential”. First, enter the office or home network address and username. Write the correct password and choose “OK” and close the “Credential Manager” window. Restart the computer and check if you have solved this login issue.

Alternative Ways to Fix this Windows Server Error

Windows users who access server 2003 should reset the account password. Once you log in to the domain administrator account, open the run dialogue box. Write “cmd”, hit the Enter key to wait until the Command Prompt window appears.

Now, consider entering the “netdom resetpwd /s:server /ud:domain\User /pd” command. Here, “s” is the domain name, and “User” is the user account name. Press the “Enter” key to wait for a few minutes to reset the computer’s account password.

Restart the device and this trust failed error message won’t further appear. But, if this didn’t solve the problem, reset the computer account. Use Windows Powershell to re-establish trust between the domain controller and server.

Besides, you can also use the Windows troubleshooting tool to fix this server error. Access the System Restore tool to revert the system to its previous state. You can even try connecting the client’s device from a different domain. For more troubleshooting tips, contact an IT expert immediately.

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