HBO Max is one of the popular online streaming platforms. Whether you are looking for Friends or unique creations from Warner Bros. – everything is available on HBO Max. And, entertainment feels awesome when it’s uninterrupted.
Unfortunately, HBO Max users have complained that they have come across a pesky yet stubborn error. HBO Max ‘Oops, Something went wrong’ dilemma is a technical issue and it prevents users from enjoying their favourite content.
It’s unlike the HBO Max Service error that appears and vanishes abruptly. If you’re suffering from the same error, then don’t worry. Because we have come up with impeccable solutions to keep such technical glitches at bay. Now, you can binge-watch HBO Max without experiencing HBO Max ‘Oops, Something went wrong’ message with the following fixes.
Reload the Page
This is the handiest solution to eliminate HBO Max ‘Oops, Something went wrong’ error. So, use this trick before you go for any difficult solution. Just reload the web browser page on which you are streaming HBO Max.
If it’s the application, then you need to restart the HBO Max app. If the platform didn’t boot up properly previously, this could work for you. A quick reload of the web page or restart the application can promptly solve the issue.
When using Apple TV, Firestick, or Roku, make sure that you close the application. Additionally, you need to remove HBO Max from Recent Apps. And, then you can try relaunching the application.
Give your Streaming Device a Restart
Here’s a solution from HBO Max itself. To solve the HBO Max ‘Oops, Something went wrong’ issue, and you should restart your streaming device if the first trick doesn’t work for you. How will this solution work eliminate the issue?
Restarting the streaming device will delete a significant number of cache files. This will free up space within the physical memory of the streaming device. In addition to this, it will stop all the background processes. Furthermore, this solution speeds up the navigation procedure.
Inspect HBO Max Servers
Before you make any further changes in the Settings of HBO Max, you should check whether it’s the HBO Max servers. While they are down, you will most probably face the HBO Max ‘Oops, something went wrong’ issue. You can use any trusted third-party application to check the server status of HBO Max.
If it’s down, you can’t access anything on the streaming platform and need to wait. Otherwise, you can try playing another movie or show. If that plays without interruption, it indicates that the error is associated with the previous selection.
Try a Different Web Browser
As per users, you can end the consistent error if you switch to another web browser. If you are using a PC, there’s no dedicated application for HBO Max. So, you have to depend on the browser mode of HBO Max. Since HBO Max is a completely new streaming platform, it might have difficulty with specific web browsers.
Hence, you must select a compatible web browser to watch HBO Max content. Users have reported that Microsoft Edge and Mozilla Firefox are not compatible with HBO Max.
Therefore, you can go for Google Chrome and check if the HBO Max ‘Oops, Something went wrong’ issue persists. Try to clear the browser cache and notice if this works.
Virtual Private Networks are alleged to cause unexpected bugs with your HBO Max experience. If you are using a VPN while watching HBO Max, you should disable the VPN and try viewing the show or movie. Some VPNs don’t work, and they can trigger interruptions or delays to your network connection. As a consequence, you might face a problem when the service contacts the HBO Max server. You can either switch off the VPN or switch to another VPN.
Log Out and Re-Login to your Account
Another workaround that can instantly work for you is signing out and re-signing to your HBO Max account. Countless users have confirmed that this hack has worked wonders to fix HBO Max ‘Oops, Something went wrong’ issue.
When you are using the application on your Android or iOS device, here’s what you need to follow:
- Explore the HBO Max application. Go to your profile, and tap the gear icon or Settings.
- Scroll down and locate the Sign Out option. Tap on it to log out of the account you’re currently using.
- Now, you have to re-sign in to your HBO Max account.
The process is almost the same for the HBO Max web browser experience. However, ensure that you should wait for at least 2 minutes before you try signing in back.
Look for HBO Max Updates
As you already know, HBO Max is comparatively a new platform for streaming. Hence, it might not be compatible with all web browsers. However, the scenario is different when considering the HBO Max application on your Android or iOS device. The HBO Max ‘Oops, Something went wrong’ issue might occur due to the unavailability of the needed update.
Make sure that there’s no pending update regarding the HBO Max application. Go to App Store or Google Play Store according to your device and look if there’s any update available for HBO Max. Get the update if it’s available, and then you can try launching the movie or web series that you want to watch.
Have you Checked the Internet Connection?
An unstable internet connection can cause you a lot of trouble, irrespective of any OTT platform. The dilemma of the internet connection can cause HBO Max ‘Oops, Something went wrong’ error. So, you need to sneak into your internet connection and check if everything’s working properly. Moreover, you can reset your internet connection by giving all your network components a quick restart. If it fails, you can contact the HBO Max customer support team.