Amazon is one of the known brands. Now, the question often arises whether shoes can be returned or not. Well, the answer is yes. In case you are not happy with the purchase then they will definitely help you out. Customer care: Amazon will happily take care of the return and will help you select the right one. You need to make sure that all the apparel is new with tags and in the right conditions exactly that was shipped to you.
They do not accept worn or damaged clothes, merchandise, damaged packages or even other products. The return policy is quite similar to the other products; you just have 30 days for the product to be returned. Make sure to read the product page so that you can have a complete understanding of the shoe brand. This will also help you to avoid any kind of complication.
What is the Amazon Shoe Return Policy?
The policy for returns of sneakers and heels is quite similar to the policy for other varieties. There are two main factors for returning the shoe. First, you must know the reason for returning the shoe and, second, how close you were to the date you wanted to receive the item. The Amazon shoe return policy says that customers can return the shoe package within 30 days of the receipt.
The policy falls under Amazon’s Clothing And Accessories Return Policy. The policy offers free returns on various fashion items like clothes, jewellery and shoes. In case you are not satisfied with the pair of shoes you ordered, then you can request a return within 30 days from the day you received it.
The policy does not have any minimum purchase requirement to receive free returns, and it completely depends on the shoe you ordered or Amazon itself whether you are qualified for free returns or not.
The Time Period to Return Shoes to Amazon
According to the Amazon shoe return policy, you will only have 30 days to return a shoe purchase that you are not satisfied with. However, this is not the case for third-party sellers and brands.
The policy is only applicable to the products that are brought from the original side. The manufacturer of the item you are buying has its own respective return policy that is applicable.
For your information, the third-party sellers might also use a separate brand that does not apply to the Amazon fulfilment centre. Henceforth, it is very important to read the produce page properly so that you have a complete understanding of the shoe brand’s return policy.
How do you return the shoes in their original package?
Amazon tells their customers to keep the shoe box and any other related pack material as it can prove to be helpful in the return item process. In case you bought an item or a pair of shoes and then wanted to return the item, you need to package it properly with all the needed items. Or else they won’t accept the return, and you won’t get any refund.
If you do not put all the packing material, then how will Amazon know about the customer’s purchase? Through Amazon, you have 30 days to make a request. If you have purchased anything from a different manufacturer, then within two days. The customers might not receive any refund if the requirements are not fulfilled.
Whether The Customers Need To Pay The Shipping For The Shoe Return Policy To Amazon?
Do you need to pay the shipping fee or not – it completely depends on the situation that you might come across. In most situations, when returning shoes, boots or flats, you do not have to pay the shipping fees. But in case the shoes are purchased from The Drop, then the customers need to pay the shipping fee when they are willing to return.
The main reason behind this is that the items in The Drop are made on demand. Henceforth, you cannot exchange them. Even by chance, if the products are found damaged, defective, or incorrect, the customer will receive a full refund along with the return shipping fee.
You must read the details when you have decided to buy through Amazon. This will help you to know if you qualify for free return shipping or not. There are some shoes that need to go through the qualification for free return delivery.
- As per the Amazon shoe return policy, they must be returned within 30 days from the day of purchase.
- If the product is being delivered to a domestic address, then the return policy must be within the country.
- During the time of purchase, the items will be declared for free return on the product detail page.
- In case there is any item that is ineligible for free return, then Amazon will deduct the return shipping fees.
The Process for Returning Shoes to Amazon
After you purchase, you will get 30 days to submit a return request, and then Amazon will not accept any package. Thus, it is important that you are within the timeline and are willing to return the product so that you can follow the steps.
- You need to go to the Your Order option, and it will display your recent order.
- After that, select the shoe order and select the return or replace items option.
- Now you can select the option From The Reason For Return Menu.
- You will be given two choices: either a refund or a replacement. These are the two choices you get from Amazon for the return process.
- Choose the return process you would like to use.
- Then, print the return label and return authorisation.
Add the printed document to the shoe package and mail it back to Amazon. If the shoe is from an Amazon seller, then you will see the submit return request option. They will get two days to issue the response. In case there is no response, then you can file an A-to-Z guarantee to receive a refund.
Whether You can Return the Worn Shoe or Not?
Well, the answer is no. You can not return a worn shoe to Amazon. They will not accept if there is any wear and tear, damaged after delivery, altered or resized. If you wear the shoes, then it might cause damage like non-removable scuff marks, torn shoes etc. This will result in rejection from Amazon.
But in case it has minimal cosmetic wear then it might be eligible for a return. You must contact Amazon customer service to know if the shoes are accepted or not. Thus, you will get to know whether the shoe can be returned with significant damage or not. This will avoid any kind of rejection and ineligibility for a refund.
Also, Amazon does not accept any returns delivered by hand. The customers can return the shoes irrespective of any reason. It might be possible that the shoes are damaged or defective before delivery. They will allow you to request a free replacement or a refund according to the policy.
Amazon is a well-known brand, and it promises to give you the dream pair of shoes with only a click. But we might agree with the fact that online shopping can be a bit hectic. You can not try before buying anything, and it can be a major issue.
As mentioned in the Amazon shoe return policy, you will get 30 days from the day of purchase to return the shoes. Make sure not to wear the shoes, this will increase the chance of replacement or refund. Also, return the package as it was received.